Job Description

Job Title: S&OP Workstream Lead (12 Month FTC)

Department: CMT

Location: Hinckley, Leicestershire, UK

Reporting to: Programme Manager

First established in 1902, Triumph Motorcycles celebrated 110 years of motorcycle manufacturing in 2012. For more than two decades, Triumph Motorcycles has been based in Hinckley, Leicestershire, and has produced iconic bikes that perfectly blend authentic design, character, charisma and performance.

Building around 60,000 bikes per year, Triumph is the largest British Motorcycle Manufacturer and has over 750 Dealers across the world.

At the heart of Triumph’s philosophy is a commitment and passion to develop truly unique motorcycles that offer a blend of distinctive design, intuitive handling and performance to enjoy the perfect ride.

This focus, innovation and engineering passion has today created a broad range of bikes suited to all motorcycle riders, including the striking 2.3 litre Rocket III, the unmistakable Speed Triple, the TT winning SuperSports Daytona 675R, class defining Tiger 800, transcontinental Tiger Explorer and the iconic Triumph Bonneville family.

Triumph currently employs around 2000 personnel worldwide and has subsidiary operations in the UK, America, France, Germany, Spain, Italy, Japan, Sweden, Benelux, Brazil, India and Thailand, as well as a network of independent distributors. Triumph has manufacturing facilities in Hinckley, Leicestershire and Thailand plus CKD facilities in Brazil and India.

The role:

The Market To Order Workstream Lead is a key role in the transformation programme that we know as Business Connected. The programme, driven by the implementation of class leading ERP and CRM systems will transform the way that we are able to communicate with and respond to our customers. By delivering on key project activities, the role will enable the effective transition of fit for purpose business processes and systems for the Market To Order/ S&OP areas at Triumph.

The Market To Order Workstream Lead role is crucial in supporting the delivery of Sales & Operations Planning and Order Management processes and system functionality as part of the wider ERP solution for Triumph. This role will report into the Business Connected Programme Manager, but will work very closely on a day to day basis with the Head of S&OP to ensure project deliverables are being met.

The successful candidate will be someone who can combine their understanding of S&OP best practice passion with experience and knowledge of successful program delivery.

Duties and responsibilities:

• Work as part of the cross-functional business transformation team tasked with renewing business processes through implementation of modern ERP, CRM and associated systems, providing support to other workstreams as appropriate.

• Specifically focus on the successful implementation of the defined solutions within the Sales & Operations Planning area, which covers:

o Sales & Operations Planning process management.

o Forecast Accuracy and Measurement.

o Operational Order Management.

o Product Lifecycle and NPI control.

o Supply Plan generation.

o Inventory Management.

o ETA Management.

o Shipping and Invoice instigation.

o KPI establishment.

o Ongoing process development.

• Ensuring that proposed solutions are fit for purpose, including testing functionality inside and outside the business and including governance processes.

• Ensure stakeholder alignment on the proposed solutions and functionality, drawing out any potential issues and documenting decisions taken.

• Follow project management processes including documenting any risks, constraints, assumptions and dependencies.

Person Specification:

Qualifications / Professional Status                                                                  

Bachelor’s degree in Engineering, Manufacturing or related subject - Desirable.


Open minded with the ability to take on board new and different approaches to processes which may not have changed for some time - Essential.

Tenacious with the ability to drive tasks forward to ensure the most effective result for Triumph - Essential.

Intellectually curious, always looking at best practice and continuous improvement with a proactive approach to problem solving - Essential.

A pragmatic, forward thinking and results driven approach - Essential.

Confident and resilient with strong communication skills and the ability to engage and influence stakeholders across the business - Essential.

A strong facilitator with the ability to engage individuals and groups in workshops and meetings - Essential.

Adaptable and flexible in handling changing circumstances and shifting priorities - Essential.

Good report/presentation writing skills with a high attention to detail - Essential.


Fluent English language (written and spoken) - Essential.

Ability to engage and manage key stakeholders across the business - Desirable.


Relevant experience of Sales & Operations Planning processes and awareness of industry best practice - Essential.

Experience of participating in a large scale change management program involving significant process or system changes - Desirable.

Strong track record of organising and co-ordinating a range of activities with varying deadlines - Essential.

Proven experience of achieving results in a team environment and managing colleagues expectations appropriately - Essential.

Additional Information:

12 month fixed term contract.

Triumph offers a variety of competitive benefit schemes which can be utilised by all staff including 25 days holiday plus bank holidays, a Pension Scheme, Cycle to Work Scheme and Childcare Vouchers. Additionally, all staff have the opportunity to purchase motorcycles, clothing and accessories at a heavily discounted rate.

Applications will only be accepted from candidates who have the unrestricted right to work in the EU.

The closing date for this role is Friday, 29th September 2017. We reserve the right to close vacancies early, therefore we recommend you apply as soon as possible in order to ensure you do not miss the closing date.


If you have any queries and wish to contact the HR team directly, please click here